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Our Services

Quality Assurance Services

Double A Software Development deilvers integrated or stand-alone services to customers ranging from startups to large established companies. We ensure the highest quality of our software development and mobile development deliverables.

Double A Software Development has perfected the strategy and methodology that blend seamlessly into the development lifecycle without crossing the important boundry between the development and software quality assurance processes.

Just like all other Double A software, Quality Assurance is flexible. We scale up when clients needs us before launch, and scale down deamlessly, when the project is in the maintenance phase.

Double A Software Development Provides You With One or All of These Services…

Needs Assessment and RFI/RFP Development

Project Management

Application Architecture and Development

Hosting & Development Operations

Quality Assurance & Testing

Maintenance and Support

Application Security

Educate User Onboarding/ Training and Customer Service

Offshore Programing Management

Needs Assessment and RFI/RFP Development

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Reporting

  1. Conceptualization
  2. Assessment
  3. Project schedules
  4. Detailed project plans
  5. Project scope statements
  6. Risk and issues logs
  7. Status reports
  8. We supply usage reports
  9. We supply Ad hoc reports back to Allstate as agreed upon.
  10. We notify you of any issues that may impact the quality or timing of the Services or deliverables, and shall provide proposed solutions and/or recommendations that leverage best practices.

Project Management

Application Architecture and Development

  1. Resource Manager
  2. Liaison to Project Management,
  3. Development. Ops and QA
  4. Cost estimating
  5. Documentation
  6. Coding
  7. Resource Management
  8. System Analysis
  9. Set-up Development environment
  10. Software Development
    1. Project and cost estimating
    2. Documentation
    3. Software Coding and Set-up
    4. Set-up development environment
    5. Programming changes (coding)
      1. Database
      2. User Interface
      3. API additions and enhancements for lead vendors
      4. Business logic
    6. Resource Management
    7. System Analysis
  11. Engineer Operations
    1. Code promotion
    2. Manage SaaS environment i.e. memory, storage, VM, firewall, network configuration
    3. Set-up QA environment
    4. Install QA releases
    5. Set-up production environment
    6. Install production releases
    7. Quality Assurance Testing
      1. QA environment testing
      2. Production environment testing
(Code Promotion and Manage SaaS Environment i.e. memory, storage, VM, firewall, network config)
(Brent)

  1. Set up QA environment
  2. Install QA Releases
  3. Set-up Production environment
  4. Install Production Releases i.e. compiled code

Hosting & Development Operations

Quality Assurance & Testing

  1. QA Automation Testing
  2. QA Manual Testing
  3. Test Case Creation
  4. Negative Testing
  5. Regression Testing
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Application Security

Maintenance and Support

  1. Hosting Maintenance
    1. Server Updates
      1. Database servers
      2. Web Servers
      3. Load-balancer
    2. Website
    3. Firewall management
    4. SSL Key maintenance
    5. Domain configuration
    6. Disaster recovery plan
  2. Job Maintenance
    1. Workflow job
    2. Scheduled reminder job
    3. Recurring billing job
    4. Data hub activity refresh job
  3. Backup jobs
    1. API calls review backups
    2. Source code backups
    3. Database backups
    4. Files backups

Educate User Onboarding/ Training and Customer Service

  1. New Administrator and End-User Onboarding
    1. Supplier shall provide knowledge transfer in support of rollout/implementation strategies.
    2. Train onboarding team on new software
    3. Create Quick Start-up and start-up checklist
    4. Get Go-To-Meeting account for training
  2. Customer Service
    1. Train support team on new software
    2. Help Desk System
      1. Zendesk
      2. Create videos and help documentation
    3. Support Phone Number
    4. Support Email addresses
    5. Billing Support
  3. Account Management
    1. Setup Research Portal Access for account review. This is a separate product built for account management that can read the activities of the agencies and users within Blitz. It includes a scoring feature that shows how well accounts are being used.
    2. Follow-up trainings to ensure maximum usage by administrators and end-users at agencies, Allstate corporate and other partners
    3. Perform webinar trainings on releases of new versions

Offshore Programing Management

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